Client Manager/Account Executive (Group Benefits) - TX/WA/CA/DC - Hybrid

We are hiring in multiple locations. You must be located within the local market to be considered. Client Managers/Account Executives are expected to travel locally up to 40% of the time, attend key meetings in the local sales office, and work remotely otherwise.  

Dallas, TX 

Seattle, WA 

Irvine, CA 

Washington DC 

• Estimated Salary: $100,0000 - $130,000, plus annual bonus opportunity  
• 401(k) plan with a 2% company contribution and 6% company match. 
• Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details. 
• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment. 

• Lead strategic service delivery for large, complex accounts—driving consultative discussions on benefit design, compliance, and education to ensure broker and customer programs deliver maximum value. 
• Own the client relationship from onboarding through renewal—building stewardship plans, managing C-suite-level engagement, and guiding re-enrollment strategies that drive participation, persistency, and growth. 
• Drive proactive, high-touch support by coordinating implementation, enrollment, billing, claims, and admin processes, resolving complex issues through collaboration across internal teams and external partners. 
• Contribute to business development by identifying soft cross-sell opportunities, delivering finalist presentations, and supporting renewal strategies with data-driven insights and service performance reviews. 
• Stay ahead of industry needs by using tools like Salesforce, understanding client tech environments (APIs, EDI feeds), and maintaining ongoing education and communication with brokers and customers. 

• 5–7 years of experience managing group benefits national or strategic broker/customer accounts, with a proven ability to lead complex client relationships and deliver consultative, results-driven service. 
• Strong business acumen and problem-solving skills, with the ability to anticipate issues, offer solutions, and influence stakeholders—even without direct authority. 
• Exceptional communication and negotiation abilities, including polished presentation, active listening, and a talent for bridging internal teams with external partners. 
• Deep understanding of benefit administration platforms and compliance topics (FMLA, PFML, ADA), with a strong grasp of industry trends and competitor insights. 
• State Life, Accident and Health license for all states within the office’s assigned territory or the ability to obtain within 90 days of hire. 
• Ability to travel up to 35-40%. 
• You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
• Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.