Operations Program Manager

WHAT WE CAN OFFER YOU:

• Estimated Salary (Levels have variable responsibilities and qualifications):
  • Operations Program Manager: $68,000 - $75,000 plus annual bonus opportunity.
  • Sr. Operations Program Manager: $75,500 - $97,000 plus annual bonus opportunity.
• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

WHAT YOU'LL DO:

• Lead implementation of complex DTC (Direct to Consumer) print campaigns, managing timelines, budgets, risk management, and cross-functional coordination to ensure successful execution.
• Manage and report on all campaign financials, including budget development, forecasting, expense tracking, and variance analysis.
• Strategic oversight of USPS spend, which includes advanced understanding of USPS regulations and best practices to ensure compliance, optimize postage costs and maximize efficiency in all mailing operations.  
• Consults with stakeholder areas, including Brand Marketing, DTC Marketing, business product areas, Quality Assurance, vendors and more, plan ongoing supplier strategies to minimize various types of risk while maximizing value, flexibility and leverage. Work closely with suppliers to fully understand their business and drive innovation.
• Identify process improvements and implement best practices that increase operational efficiency and strengthen future campaign performance.

WHAT YOU’LL BRING:

• Advanced knowledge of commercial printing techniques and processes, USPS regulations and practices, managing supplier expectations, marketing, insurance industry practices, and general business knowledge. 
• Proven experience leading complex print or operations programs, ideally within Direct-to-Consumer, direct response, or another regulated industry
• Strong financial experience, including budget oversight and expense management.
• Demonstrated ability to lead cross-functional teams and influence stakeholders at all levels, in cross-functional areas as well as with supplier senior management.
• Proficient use of MS Office tools including Teams, Outlook, Excel, PowerPoint, workflow tools, AI, proofing tools and the ability to learn new software support tools as needed, such as Workfront.
• Working knowledge of marketing distribution channels, campaign production workflows, and compliance-driven environments.
• Strong analytical, organizational, and communication skills with the ability to manage multiple priorities and drive results independently.
• You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
• Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.

We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! 

If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status.

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